Cotton Black Dress

Shipping Policy – ​​Avantiá Interiors

At Avantiá Interiors, we offer free standard shipping on all orders – with no minimum spend . Our goal is to provide a seamless shopping experience with clear shipping terms, full pricing transparency, and no hidden costs – for customers in the UK, Germany, France, and Italy.

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📍 Shipping regions:

We currently deliver to the following countries:

United Kingdom

Germany

France

Italy

Other EU countries may be available at checkout

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📦 Processing time:

Orders are processed within 1-2 business days

After dispatch you will receive an email with tracking information

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🚚 Estimated delivery times:

United Kingdom : 3–6 working days

Germany, France, Italy : 5–10 working days

In exceptional cases, local delays may occur

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✅ Shipping costs:

Free shipping on all orders

No additional processing fees or hidden costs

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💼 Taxes & Duties:

For customers in the United Kingdom and the European Union, all Value Added Tax (VAT) and customs duties are included in the price.

There are no additional costs or charges upon delivery.

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🔍 Shipment tracking:

Each order includes a tracking number that allows you to monitor your delivery at any time.

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📞 Contact us:

If you have any questions about shipping or delivery, please contact us at:

Phone : +44 7915394715

Email : [email protected]

Address : 14th Floor, CI Tower, St George's Square, New Malden, KT3 4HG, UK

Please provide the correct delivery address during checkout to avoid delays or returns.

Return Policy – ​​Avantiá Interiors

At Avantiá Interiors, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we will gladly accept returns under the following conditions:

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🔄 Return period:

Returns are possible within 14 days of receiving the order.

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📦 Return policy:

Items must be unworn, unwashed, undamaged , and in their original condition with tags and packaging .

Hygiene items such as underwear or swimwear without a hygiene protection film cannot be exchanged for hygiene reasons .

Reduced goods or sale items are excluded from exchange unless they are faulty.

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💸 Return costs:

The customer shall bear the costs of return unless the product is faulty or has been delivered incorrectly.

We recommend shipping with tracking to ensure safe returns.

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🔁 Exchange:

A direct exchange is not possible. Please return the item and place a new order.

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💳 Refund:

After receiving and inspecting the return, the refund will be processed within 5-10 business days using the original payment method.

You will receive an email notification once the refund has been processed.

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📥 Start return:

Please contact our support team with your order number and the reason for the return:

Email : [email protected]

Phone : +44 7915394715

We will guide you through the return process and provide you with the return address.

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📍 Address:

Avantiá Interiors
14th Floor, CI Tower,
St. George's Square,
New Malden, KT3 4HG, UK