General terms and conditions of business

General Terms and Conditions (GTC) – Avantiá Interiors

Valid from: April 2025
Website: https://avantiainteriors.com
Email: [email protected]
Phone: +44 7915394715
Address: 14th Floor, CI Tower, St George's Square, New Malden, KT3 4HG, United Kingdom

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through our online shop avantiainteriors.com. By submitting an order, you agree to these GTC.

2. Contracting party

The purchase contract is concluded with:
Avantiá Interiors
14th Floor, CI Tower, St George's Square
New Malden, KT3 4HG, United Kingdom
Email: [email protected]

3. Offer and conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order and does not constitute acceptance of the contract. The purchase contract is only concluded upon shipment of the goods.

4. Prices and payment terms

All prices include VAT and shipping costs unless otherwise stated.
The following payment methods are available:
– Credit card
– PayPal
– Klarna (if available)
– Other local payment methods by market

The charge will be made at the time of the order.

5. Delivery and shipping

We ship within Europe, particularly to Germany, France, Italy, and the UK. Shipping typically takes 5–10 business days.
Shipping costs: Free shipping on all orders.
We will inform you immediately of any delivery delays.

6. Customs duties and taxes

All prices include VAT. No additional customs duties or taxes apply for deliveries within the EU.
For deliveries outside the EU, import taxes may apply, which are to be borne by the buyer.

7. Right of withdrawal and return

You have the right to cancel your order within 14 days of receiving the goods without giving any reason. The goods must be unworn, unwashed, and in their original condition.
We will cover the return shipping costs.
For more information see our Return Policy.

8. Retention of title

The goods remain our property until full payment has been made.

9. Warranty and Liability

Statutory warranty rights apply. In the event of defects, you can choose between repair or replacement.
We are not liable for indirect damages or lost profits unless they are based on intent or gross negligence.

10. Usage behavior on the website

You agree not to publish or transmit any illegal, offensive, or fraudulent content. Violations will result in exclusion from our store.

11. Data protection

The protection of your data is important to us. Information on data processing can be found in our privacy policy.

12. Changes to the Terms and Conditions

We reserve the right to amend these Terms and Conditions at any time. The currently valid version can always be found on our website. The terms and conditions valid at the time of contract conclusion apply to your order.

13. Applicable law and place of jurisdiction

The law of the United Kingdom applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is London, to the extent permitted by law.

14. Contact

If you have any questions about your order or our terms and conditions, please contact us:

Email: [email protected]
Phone: +44 7915394715
Address: 14th Floor, CI Tower, St George's Square, New Malden, KT3 4HG, United Kingdom